Return Policy

Guarantee Policy

Your satisfaction is our success.

 

At GPD – GEO PSY DESIGN, we want you to love every piece you order. If for any reason you're not fully satisfied with your purchase, you may return it within 14 days of delivery for a full refund of the product price—no questions asked.

All we ask is that the item is returned in its original, unused, and unwashed condition, in the original packaging.

 

Why We Offer This Guarantee

We know online shopping can’t replace the feeling of actually touching or trying something on. That’s why we give you the flexibility to see it in person, try it on, and still return it if it’s not quite right.

Your peace of mind and confidence in shopping with us means everything.

 

How to Return or Exchange an Item

Contact Us
Email contact@geopsydesign.com
with your order number, a brief explanation, and whether you'd prefer a refund or exchange.

Wait for Instructions

We’ll reply with the return address and any specific instructions.

Pack the Item Securely

Ensure it’s protected to prevent damage. Include a short cover letter
with your name, order number, return request, and contact info.

Ship It Back

Please use standard shipping via your local post office. We do not
accept returns via express couriers
(e.g., DHL, FedEx, EMS).

 

Important Notes

Return Shipping:

Customers are responsible for return shipping costs. If you’re exchanging
an item, shipping fees both ways must be covered.

Refund Exclusions:

We do not refund original shipping fees or taxes.

Only the product price will be refunded.

Returned items must be in new, unused, unwashed condition to be eligible for a refund.

Processing Time:

Returns are typically processed within 10–14 business days from the date we receive the item.

 

Need Help?

We're here for you.

📧 Email: contact@geopsydesign.com